Delivery Policy – Effective January 3, 2025
At UltraRapic, we are committed to delivering your photography equipment quickly, securely, and efficiently. Our delivery policy ensures you have a smooth experience from order placement to receiving your gear.
Order Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking details so you can monitor your shipment’s progress.
Delivery Options
We offer a variety of delivery methods to meet your needs:
- Standard Delivery: Reliable and affordable, typically delivered within 5-7 business days.
- Expedited Delivery: Faster delivery within 2-3 business days for urgent needs.
- Priority Delivery: Next-day delivery available for most locations within the U.S.
Delivery times may vary depending on your location and during peak seasons.
Shipping Fees
- Free Standard Delivery on orders over $100.
- For orders under $100, shipping fees are calculated at checkout based on your location and chosen delivery method.
Shipping Restrictions
Currently, UltraRapic ships only within the United States. For international shipping inquiries, please contact us at info@ultrarapic.com for further assistance.
Damaged or Lost Packages
If your order is damaged or lost in transit, please contact us immediately at info@ultrarapic.com or call (434) 386-3857. We will work with the carrier to resolve the issue and provide you with a replacement or refund.
Delivery Delays
While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. If delays occur, we will keep you informed and work to resolve the issue as quickly as possible.
UltraRapic is dedicated to delivering your equipment safely and efficiently. For any questions about delivery, feel free to reach us at info@ultrarapic.com or call (434) 386-3857.