Sales Policy

Effective Date: December 6, 2024
Contact Information:

At Ultrarapic, our Sales Policy aims to ensure clarity, trust, and satisfaction for every customer. This document outlines the rules, procedures, and expectations when engaging with our products and services.

1. General Overview of Sales

1.1 Scope of Sales Policy:
This policy applies to all purchases made through the Ultrarapic website, covering product availability, pricing, shipping, and post-sale support.

1.2 Customer Responsibilities:
Customers are responsible for providing accurate information during checkout, including address details, contact numbers, and payment data.

1.3 Compliance with Local Laws:
All transactions must comply with applicable state and federal laws governing online commerce.

2. Order Placement and Processing

2.1 How to Place an Order:
Orders can be placed 24/7 on our website. Browse products, add them to your cart, and proceed with secure checkout.

2.2 Order Review and Confirmation:
Once your order is placed, a confirmation email will be sent, summarizing the items, total cost, and estimated delivery timeline.

2.3 Order Changes or Cancellations:

  • Changes can only be made within 24 hours of placing the order.
  • Cancellations may incur a processing fee depending on the status of the order.

2.4 Out-of-Stock Items:
If an item is unavailable, you will be notified promptly, and a refund or alternative solution will be provided.

3. Pricing, Promotions, and Discounts

3.1 Pricing Policy:
All prices listed on the website are accurate at the time of publication but may change without notice.

3.2 Promotional Offers:

  • Discounts and promotional codes are subject to expiration and specific terms.
  • Only one promotional code can be applied per order unless stated otherwise.

3.3 Taxation:
Sales tax will be calculated based on your shipping address during checkout, adhering to local tax regulations.

4. Payment Terms

4.1 Accepted Payment Methods:
We accept major credit cards, debit cards, and secure digital payment options, ensuring a seamless checkout experience.

4.2 Secure Payment Processing:
All transactions are processed through industry-standard encrypted payment gateways, safeguarding your financial information.

4.3 Payment Failures:
If a payment fails, the order will not be processed. Contact your financial institution or our support team for assistance.

5. Shipping and Delivery

5.1 Shipping Options:

  • Standard Shipping: Estimated delivery within 5–7 business days.
  • Expedited Shipping: Estimated delivery within 2–3 business days.

5.2 Tracking Your Order:
Tracking information will be provided via email once the package is shipped.

5.3 Delivery Issues:
If your package is delayed, lost, or damaged during transit, contact our support team immediately to resolve the issue.

6. Return and Exchange Integration

6.1 Returns Linked to Sales:
All returns are subject to the terms outlined in our Refund and Returns Policy.

6.2 Exchanges During Promotions:
Items purchased during promotional periods can only be exchanged for items of equal or lesser value.

7. Policy Updates

Ultrarapic reserves the right to amend this Sales Policy at any time. Changes will take effect immediately upon being published on our website.